--- title: "Perspectives from CIOs: Results from Online 2021 IT Priorities Survey" description: An online survey of College of Healthcare Information Management Executives (CHIME) members was conducted, asking their 2021 IT priorities. image: https://resources.cerecoreinternational.net/hubfs/Imported_Blog_Media/GettyImages-1182498822-1.jpg --- ** - [Careers](https://jobs.crelate.com/portal/cerecore/) - [CereCore US](http://cerecore.net/) - [Events](https://cerecoreinternational.net/events-blog) [![](https://resources.cerecoreinternational.net/hs-fs/hubfs/CereCore_June2021/Images/CereCoreLogo-International.png?width=2120&height=944&name=CereCoreLogo-International.png)](https://cerecoreinternational.net/) # Perspectives from CIOs: Results from Online 2021 IT Priorities Survey ![](https://resources.cerecoreinternational.net/hubfs/Imported_Blog_Media/GettyImages-1182498822-1.jpg) ![](https://resources.cerecoreinternational.net/hubfs/Web%20Design%20Items/elipse-shape-1.png) #### Stay up to date on our latest blogs and content [Subscribe](https://cerecoreinternational.net/resources-library-subscribe) By [CereCore](https://resources.cerecoreinternational.net/author/cerecore) | Jul 2, 2021 ** 2 minute read ** [Blog](https://resources.cerecoreinternational.net/tag/blog)| [IT Advisory](https://resources.cerecoreinternational.net/tag/it-advisory) What’s changed for healthcare technology leaders recently? What pain points are keeping CIOs up at night? What hinders day-to-day operations the most? We conducted an online survey of healthcare executives, all College of Healthcare Information Management Executives (CHIME) members, asking them six questions about their 2021 IT priorities. **2021 top priorities** Question 1: What are the most critical IT initiatives for your organization in 2021? More than half of the CIOs surveyed continue to work with tremendous focus on priorities similar to those in 2020. Even today, getting the most out of an EHR platform is the leading priority – whether optimizing, expanding or migrating. Also, CIOs continue to pursue tactics and strategies that will make progress on patient engagement and consumer technologies and on ways to optimize operations. Driving efficiency in day-to-day operations often results in application rationalization, vendor consolidation, managed services engagements and more. **Biggest challenges** Question 2: What kind of barriers or challenges are most impactful this year? Hampering the ability for CIOs to make noticeable progress on top priorities are several dominant industry pressures: - ***IT departments are stretched too thin. ***Healthcare technology leaders have too much to get done with the limited number of resources or limited access to the advanced skillsets they really need to move their healthcare organization forward. Plus, more has to be accomplished on a smaller budget. - ***Organization change is difficult. ***Leading and shepherding technology change within healthcare organizations continues to be a top- ranking pressure point and productivity concerns about remote workers could be evidence of how difficult it can be for healthcare organizations to adjust to new processes and systems of working. **Greatest opportunities for cost savings and efficiency** Question 3: Where do you see the greatest opportunities for cost savings and efficiency inside your organization? CIOs responded with these strategies as their number one opportunity to save money and become more efficient: - 36% - Application rationalization - 26% - Contract consolidation and management - 20% - Infrastructure retirement and consolidation Cloud migration may be considered an emerging technology; only 8% of CIOs ranked it as their leading strategy to save time and money. **Most beneficial area for managed services** Question 4: What areas in your organization are under consideration or would benefit from a managed services delivery model? The use of managed services is one of the fastest growing models for healthcare CIOs to deliver IT organizations. CIOs see these as top areas for managed services: - Cybersecurity (Security Operations Center) - Patch management (security, servers, etc.) - Help desk **Business and IT alignment** Question 5: Rate the satisfaction/alignment of the IT department to the rest of the business. What’s working well for most CIOs? Meeting clinical needs and meeting stakeholder expectations scored close to 4 out of 5 stars, though there’s certainly room for improvement. What’s not working well for most CIOs? Physician satisfaction and addressing patient engagement garnered the lowest scores. **Most valuable advisory services** Question 6: What advisory services would you find most valuable to lead your organization forward? Although CIOs are accustomed to wearing multiple hats and switching gears from tactical and technical to strategic operator, they recognize a trusted advisor could help. The top choice for help: organizational optimization. With EHR optimization as the most critical initiative and limited IT bandwidth as the biggest barrier, CIOs are looking for advice on how to get the most out of their healthcare technology teams and applications. In fact, 46% percent of CIOs selected organizational optimization as the number one area where they could use advice. **Resources to help healthcare CIOs move forward** Info-Tech Research Group shares in [The Healthcare Services IT Stakeholder Satisfaction Benchmarking Report](https://share.hsforms.com/1TDmS6PyjS9-B6JN1KMSYWg1lg0u) similar findings about the increasing pressure areas that healthcare CIOs face. Particularly, IT capacity constraints are greater than the norm in healthcare, and investment decisions are increasingly difficult when it comes to navigating the broad IT portfolio. Our [resource library](http://cerecore-net.sandbox.hs-sites.com/resources-library-subscribe) includes a wide variety of materials, and the resources below are related specifically to top priorities of CIOs: - [2021 CHIME CIO Survey Infographic](https://cerecore.net/hubfs/CereCore%20infographics%20and%20checklists/21%20CIO_Infographic_Final.pdf) - [Diagnosing Your Health Systems IT Support Desk](http://cerecore.net/ebook-diagnosing-your-health-systems-it-support-desk) (eBook) - [Support Services Assessment](https://resources.cerecoreinternational.net/hubfs/Assessment_Support%20Services.pdf) - [Hosting Cost Comparison](https://cerecore.net/request-a-hosting-cost-comparison) As an IT services provider with a legacy in health system operations, we know first-hand the pressures CIOs face and are [ready to talk](http://cerecore-net.sandbox.hs-sites.com/contact-us) about ways we can help you and your health system stay focused on what’s most important – delivering quality care to your patients. * 2021 data is based on responses of 50 CIOs in April 2021. ##### About the Author: CereCore CereCore® provides IT services that make it easier for you to [** ](https://www.linkedin.com/company/cerecore-tech) Read Bio ** #### CereCore CereCore® provides IT services that make it easier for you to ** CereCore® provides IT services that make it easier for you to focus on supporting hospital operations and transforming healthcare through technology. With a heritage rooted in our nation’s top-performing hospitals, we serve as leaders and experts in technology, operations, data security, and clinical applications. We partner with clients to become an extension of the team through comprehensive IT and application support, technical professional and managed services, IT advisory services, and EHR consulting, because we know firsthand the power that integrated technology has on patient care and communities. ## Related Posts [![Userlane and CereCore International Plan Global Partnership to Drive Faster EHR/EPR Adoption and Maximise Healthcare IT Value](https://resources.cerecoreinternational.net/hubfs/Resource%20Thumbnails/GettyImages-2217159720-1.jpg)](https://resources.cerecoreinternational.net/userlane-and-cerecore-international-plan-global-partnership-to-drive-faster-ehr/epr-adoption-and-maximise-healthcare-it-value) #### [Userlane and CereCore International Plan Global Partnership to Drive Faster EHR/EPR Adoption and Maximise Healthcare IT Value](https://resources.cerecoreinternational.net/userlane-and-cerecore-international-plan-global-partnership-to-drive-faster-ehr/epr-adoption-and-maximise-healthcare-it-value) [CereCore News](https://resources.cerecoreinternational.net/tag/cerecore-news), [Technology](https://resources.cerecoreinternational.net/tag/technology), [EHR/EPR](https://resources.cerecoreinternational.net/tag/ehr-epr) 2 minute read By CereCore on May 8, 2026 **Munich, Germany -- **Userlane announced its intention to establish a strategic partnership with CereCore International, a global healthcare IT services provider, to help healthcare organisations... 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[Read More **](https://resources.cerecoreinternational.net/why-tech-makes-care-more-human-sir-david-slomans-lessons-from-the-nhs) [![Mater Private Network -  Supporting the Implementation of an Electronic Cardiac Rehab Programme](https://resources.cerecoreinternational.net/hubfs/MPN%20Case%20Study.png)](https://resources.cerecoreinternational.net/mater-private-network-supporting-the-implementation-of-an-electronic-cardiac-rehab-programme) #### [Mater Private Network -  Supporting the Implementation of an Electronic Cardiac Rehab Programme](https://resources.cerecoreinternational.net/mater-private-network-supporting-the-implementation-of-an-electronic-cardiac-rehab-programme) [MEDITECH](https://resources.cerecoreinternational.net/tag/meditech), [Case Study](https://resources.cerecoreinternational.net/tag/case-study), [EHR/EPR](https://resources.cerecoreinternational.net/tag/ehr-epr), [Client Perspectives](https://resources.cerecoreinternational.net/tag/client-perspectives) 4 minute read By CereCore on Oct 22, 2025 ###### **The Client ** Mater Private Network is one of Ireland’s leading private healthcare providers, known for delivering world-class services in medical and surgical care. [Read More **](https://resources.cerecoreinternational.net/mater-private-network-supporting-the-implementation-of-an-electronic-cardiac-rehab-programme) ## Put Us to Work Let us know how we can support your initiatives and take some of the heavy lifting from healthcare IT. ![Untitled-4](https://resources.cerecoreinternational.net/hubfs/Web%20Design%20Items/Untitled-4.png) ![](https://resources.cerecoreinternational.net/hubfs/Web%20Design%20Items/accent-shape.png) [![CereCore Logo](https://resources.cerecoreinternational.net/hs-fs/hubfs/CereCore_June2021/Images/CereCoreLogo-International_reverse.png?width=180&height=90&name=CereCoreLogo-International_reverse.png) ](https://cerecoreinternational.net/) [tel:](tel:) 2 Cavendish Square, London, England W1G 0PU Connect With Us: [ Careers ](https://jobs.crelate.com/portal/cerecore/) [** info@cerecoreintl.net](mailto:info@cerecoreintl.net) - - - [ CereCore US ](https://cerecore.net/) © All Rights Reserved CereCore [ Terms of Service ](https://cerecoreinternational.net/terms-of-service) [ Notice at Collection ](https://resources.cerecoreinternational.net/privacy-policy#ccpa) [ Privacy Policy ](https://cerecoreinternational.net/privacy-policy) [ Do Not Sell My Personal Information ](https://resources.cerecoreinternational.net/privacy-policy#how-we-disclose-personal-info) [ Responsible Disclosure ](https://cerecoreinternational.net/responsible-disclosure) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "CereCore", "url" : "https://resources.cerecoreinternational.net/author/cerecore" }, "dateModified" : "2022-11-07T22:49:39.374Z", "datePublished" : "2021-07-02T04:00:00.000Z", "headline" : "Perspectives from CIOs: Results from Online 2021 IT Priorities Survey", "image" : [ "https://resources.cerecoreinternational.net/hubfs/Imported_Blog_Media/GettyImages-1182498822-1.jpg" ], "mainEntityOfPage" : { "@id" : "https://resources.cerecoreinternational.net/perspectives-from-cios-results-from-online-2021-it-priorities-survey", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://resources.cerecoreinternational.net/hubfs/CereCore_June2021/Images/CereCoreLogo-International.png" }, "name" : "CereCore International" } } ```