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A Clinical Service Desk for Epic Users: Emphasis on Clinical

Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....

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    A Clinical Service Desk for Epic Users: Emphasis on Clinical

    A Clinical Service Desk for Epic Users: Emphasis on Clinical

    , , ,
    7 minute read
    By Chris Wickersham, Stephanie Murray
    on Apr 28, 2023

    Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....

    Podcast: Scaling IT for Growth and Why Managed Services Makes Sense

    Podcast: Scaling IT for Growth and Why Managed Services Makes Sense

    By CereCore
    on Jan 27, 2023

    The constant demand for innovation and growth plus mounting economic pressures push today’s CIO to stay focused on ways to build a high performing IT team and strong relationships with stakeholders...

    CereCore® Wins Silver Stevie Award® for Achievement in Customer Satisfaction

    CereCore® Wins Silver Stevie Award® for Achievement in Customer Satisfaction

    ,
    2 minute read
    By CereCore Media Coverage
    on May 20, 2022

    CereCore® was named the winner of a Silver Stevie® Award in the Achievement in Customer Satisfaction category in The 20th Annual American Business Awards®.

    Ardent Health’s Prescription for Service Desk Efficiency

    Ardent Health’s Prescription for Service Desk Efficiency

    ,
    4 minute read
    By CereCore
    on Nov 9, 2020

    Prescription for Service Desk Efficiency

    Ardent Health Services selected CereCore to manage their Level 1 Help Desk, a collaborative effort that enabled Ardent to expand its capability to address key...

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