---
title: 2020 Health System CIO Priorities – CHIME Survey
description: One month before social-distancing measures were implemented, health system CIOs ranked their priorities in a CHIME survey sponsored by CereCore.
image: https://resources.cerecoreinternational.net/hubfs/Imported_Blog_Media/GettyImages-1029077200-1.jpg
---

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# 2020 Health System CIO Priorities – CHIME Survey

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 By [CereCore](https://resources.cerecoreinternational.net/author/cerecore) | May 15, 2020

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One month before social-distancing measures were implemented in the United States, an online survey of healthcare executives, all CHIME members was conducted by CereCore. As these technology leaders evaluate how to advance their organizations into a new normal, the takeaways from this survey become even more thought-provoking in ensuring that IT demonstrates value, maximizes spend, and supports the changing strategies.

The CIO survey results include the following results:

1. Optimizing the EHR/EMR ranked as the top health IT priority. Telemedicine and analytics weren’t far behind.
2. Operating cost pressure was the biggest barrier to making progress with health IT initiatives.
3. The majority of responding CIOs reported they have not performed an application rationalization or vendor contract consolidation across the enterprise.
4. Over one-third of CIOS have not considered using a managed service provider to address gaps in bandwidth or application support.
5. Over 61% of survey respondents have not received the value they expected in more than half of their engagements with managed services providers.
6. Expertise with the application was the top factor in choosing a managed service provider followed closely by Healthcare expertise.

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#### CereCore

CereCore® provides IT services that make it easier for you to

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 CereCore® provides IT services that make it easier for you to focus on supporting hospital operations and transforming healthcare through technology. With a heritage rooted in our nation’s top-performing hospitals, we serve as leaders and experts in technology, operations, data security, and clinical applications. We partner with clients to become an extension of the team through comprehensive IT and application support, technical professional and managed services, IT advisory services, and EHR consulting, because we know firsthand the power that integrated technology has on patient care and communities.

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